Shipment and Delivery Policy


Shipment

Milly&Jo is an eCommerce shop – we utilise the services of a courier company to deliver your order to you. Courier costs will be calculated at checkout according to the parcel weight and delivery location.

Your order will be processed within 1-2 business days. All orders are dispatched with our courier service or alternatively purchased items can be collected in Durbanville (address to be provided upon purchasing).

Estimated shipment duration within South Africa are as follow:

  • Cape Town area: Approximately 1 – 4 working days
  • Main urban hubs: Approximately 1 – 4 working days
  • Outlying areas: Approximately 7 – 10 working days
  • Collect – Purchased items can be collected in Durbanville (address to be provided upon purchasing)

Unfortunately, our courier service does not cover all outlying areas, but we offer PostNet counter-to-counter shipment as an alternative. If your immediate postal code also does not fall within a PostNet area, please contact us at info@millyandjo.co.za to make alternative shipment arrangements.

Note that currently we do not have the resources to offer international shipping. We aim to offer this service soon. 

Order Tracking

When your order is dispatched, you will receive an email confirmation with shipping details and a tracking number that can be used online to track your package.

 Payment

Your order will only be dispatched if paid in full.